Solutions Avancées / Advanced Solutions Inc. (“ADSOL”) warrants to the original purchaser that for a period of three (3) years from the date of purchase (as shown on the applicable invoice) and the product(s) listed on the attached invoice upon purchase of the warranted product.

The product(s) will be free of any defects in material or workmanship that would prevent the product from operating in accordance with the manufacturer’s specifications.

The product does not operate in accordance with the performance specifications defined in the documentation published or provided with the product. Documentation published on the ADSOL.ca website or “.PDF” for or provided with the product Technical Data Sheet, Specifications, others and or subject to additional terms provided with the products from the date of purchase; Warranty Period.

Warranty Period: Accessory components and/or third-party components incorporated into the Product that are not manufactured by ADSOL are excluded (“Power Supply, AC/DC inverter, remote controller, accessories, optics…”) from this warranty, but may be covered by a third-party manufacturer. This third-party manufacturer will be solely responsible for (“costs associated with any claims associated with such components”).
LED / PCB boards will be considered defective only if 20% or more of the DIODES do not light up. The level of light output is not guaranteed, as it varies with temperature, installation distance, type of use and wear of the diodes.

Since the location and environment of use can directly impact the life of the product and performances, the purchaser/client/user must inform and/or consult (by phone, in writing, by e-mail) ADSOL within a maximum of 10 days of any anomalies or decrease in the performance of the product observed during the warranty period for the warranty to remain valid.

Some components of the fixture may be adversely affected by contaminants. If sulfur, chlorine, ammonia, or other corrosive solutions are used. If sulfur-, chlorine-, ammonia- or petroleum-based solutions or other contaminants are present in the operating area, damage caused by these contaminants is not covered by the warranty.

If a Product covered by this limited warranty is returned by Buyer in accordance with ADSOL’s terms and conditions of service; ADSOL’s terms and conditions of sale provided with the Product during the warranty period, and ADSOL determines to its satisfaction that such Product has failed to meet this warranty, ADSOL, at its option, will repair or replace the Product or the defective part thereof; subject to the terms and conditions set forth herein.

For clarity, “repairs or replacement of the Product or defective portion thereof” does not include the costs or expenses of removal or reinstallation, including, without limitation, the costs, or expenses of labor for the repair of lamp components, travel expenses of the service team to the purchaser/customer’s location, shipping costs for return of repaired or 3rd party parts, nonconforming products, or during the return of the Product to ADSOL. If ADSOL chooses to replace the Product and is unable to do so for reasons beyond its control or the Product or certain components is unavailable; ADSOL may replace it with a comparable product. ADSOL reserves the right to use new, reconditioned, refurbished, repaired, or remanufactured products or parts in the repair or replacement of any Product covered by this limited warranty.

This limited warranty is subject to the following additional conditions:

-The Products must have been properly handled, stored, wired, transported, installed, operated, and maintained in accordance with applicable specifications.
-The Product must have been purchased directly from ADSOL or an authorized distributor/reseller for use in Canada and/or the United States.
-This limited warranty does not apply to damage or malfunction resulting from acts of God or abuse, misuse, abnormal use, improper power source, power surges or fluctuations, environments that are too hot or without proper ventilation, corrosive cleaners, neglect, cosmetic wear caused by environmental conditions, exposure, damaged optics, and lenses, use or installation in violation of ADSOL’s prescribed instructions or restrictions.
-No agent, distributor or reseller is authorized to change, modify, or extend the terms of this limited warranty on behalf of Advanced Solutions.

THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT WAS DESIGNED OR IF REPAIRS, MODIFICATIONS OR ALTERATIONS ARE MADE BY ANY PERSON NOT AUTHORIZED IN WRITING BY ADSOL.THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS USED IMPROPERLY OR ABUSED, WHETHER INTENTIONALLY OR UNINTENTIONALLY, INCLUDING, BUT NOT LIMITED TO, IF THE PRODUCT IS USED AT ANY TIME IN A NON-STANDARD ENVIRONMENT OR OPERATING RANGE, OR SUBJECTED TO HIGHER ELECTRICAL VALUES OR OPERATING TEMPERATURES THAN THOSE SPECIFIED IN THE PRODUCT DATA SHEETS.